Personal data

Privacy and Personal Data Protection Policy

‍Le Confidentiel Hôtel & Spa is committed to protecting the privacy of its guests and website users. This privacy policy explains how we collect, use, store, and protect your personal data.

‍1. Collection of Personal Data

‍We collect personal data when you:
- Make a reservation online or by phone
- Subscribe to our newsletter
- Fill out a contact form
- Use our website (cookies and similar technologies)
The personal data we may collect includes :
- Your name and contact information (address, phone number, email)
- Information related to your reservation (stay dates, preferences, etc.)
- Payment information
- Browsing data on our website.

‍2. Use of Personal Data

‍We use your personal data to:
- Manage your reservations and stays
- Provide you with requested information and services
- Send you promotional offers and information about our services (with your consent)
- Improve our website and services
- Respond to your questions and requests

‍3. Retention of Personal Data

‍We retain your personal data for the duration necessary for the purposes for which it was collected, in accordance with legal obligations.

‍4. Sharing of Personal Data

‍We may share your personal data with:
- Our service providers (e.g., for payment processing or newsletter distribution)
- Competent authorities, in case of legal obligation

‍5. Security of Personal Data

‍We implement appropriate technical and organizational security measures to protect your personal data against loss, destruction, alteration, unauthorized access, or disclosure.  

‍6. Your Rights

‍In accordance with applicable regulations, you have the following rights:
Right of access:
you can request access to your personal data
Right to rectification: you can request the rectification of your inaccurate or incomplete personal data  
Right to erasure:
you can request the erasure of your personal data
Right to restriction of processing:
you can request the restriction of processing of your personal data
Right to object:
you can object to the processing of your personal data
Right to data portability:
you can request the portability of your personal data  
To exercise your rights, please contact us at the following address :
Le Confidentiel Hotel & Spa
1090 Avenue du Colonel Brooke
Valescure
83700 Saint-Raphaël
hello@confidentiel-hotel.com

‍7. Cookies

‍Our website uses cookies to improve your user experience. You can manage your cookie preferences in your browser settings.

‍8. Changes to the Privacy Policy

‍We may modify this privacy policy at any time. Changes will be published on our website.

‍9. Contact

‍For any questions or requests regarding this privacy policy, please contact us at: hello@confidentiel-hotel.com.